Our Frequently asked questions

Find answers on The AI Work Flo’s Our Frequently Asked Questions page about AI agents, features, setup, pricing, and customer support.

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FAQ's

The Ai Work Flo
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Respond.io is a powerful omnichannel messaging platform that brings all your customer messages from Messenger, Instagram, WhatsApp, SMS, and your website into one smart inbox. It helps you reply faster, capture more leads, and never miss a customer.

While Respond.io has basic AI assistants, The AI Work Flo builds custom AI Assistants tailored to your business. They integrate directly into your Respond.io dashboard, automate conversations, qualify leads, book jobs, and follow up with your customers—giving you true AI superpowers.

AI Assistants from The AI Work Flo automate customer messaging, qualify leads, answer questions instantly, and follow up 24/7—so you never miss a potential customer. Integrated with Respond.io, your AI Assistant turns inquiries into sales, saves you time, and boosts revenue—all without extra staff.

Our AI Assistants, built by The AI Work Flo, integrate directly with your Respond.io dashboard to handle customer interactions across all channels — Messenger, Instagram, WhatsApp, website chat, and more. They can:

  • Automatically reply to messages 24/7, so you never miss a lead.

  • Capture and organize leads in one inbox.

  • Qualify prospects and even book jobs or appointments.

  • Learn from your business information, branding, and knowledge bases to provide accurate, personalized responses.

  • Scale with your business as you upgrade from Bronze to Silver or Gold plans.

With AI Assistants, you save time, boost conversions, and give customers instant, professional support — all while focusing on growing your business.

  1. Start with Respond.io 7-Day Free Trial – Connect all your messaging channels in one smart inbox and see how Respond.io can manage your customer conversations instantly.

  2. Activate The AI Work Flo Bronze AI Assistant – Fill out a quick form (no credit card required) so we can build a custom AI Assistant tailored to your business.

  3. Upgrade to Silver or Gold for more features – Get multiple channels, advanced workflows, custom prompts, and knowledge bases for smarter customer engagement.

  4. Test your new AI Assistant – Use it to engage customers while receiving ongoing support from The AI Work Flo and Respond.io to make sure everything runs smoothly.

Result: Respond.io + The AI Work Flo AI Assistant = faster replies, more leads, and happier customers.

To get your custom AI Assistant from The AI Work Flo, you’ll complete a quick business questionnaire — no credit card required. This form provides the details we need to tailor your AI Assistant to your business, including your branding, offers, pricing, and knowledge base.

Once submitted:

  1. The AI Work Flo team will build and deploy your custom AI Assistant directly on your existing Respond.io dashboard.

  2. You’ll receive guidance on connecting your messaging channels and setting up workflows.

  3. Test your new AI Assistant and receive ongoing support from The AI Work Flo.

Completing the form is the first step to automating customer conversations and boosting engagement.

  • Mini AI Agent: Within 48 hours

     

  • Bronze: 1–3 business days

     

  • Silver: 3–5 business days

     

  • Gold: 5–7 business days

     

Timeframes may vary slightly depending on the complexity of your setup.

It’s a short walkthrough explaining:

  • How your AI Assistant will be deployed
  • What to expect during the setup call
  • Key things you need ready before deployment

This is a live video call where we:

  • Finalize your AI Agent setup
  • Deploy it to your website (and additional platforms if applicable)

Test it with you to ensure it works correctly

No. We handle all technical setup. You just need to provide your business details, brand identity, and any platform access (website, Instagram, Messenger, etc.) so we can connect your AI Agent

We’ll contact you with clear instructions on what needs fixing. You won’t need to refill the entire form — only provide the missing info.

Yes, you can upgrade from Bronze → Silver → Gold at any time. Your subscription will be updated automatically via Stripe.

In the footer of out home page there is a mange subscription link :

https://billing.stripe.com/p/login/28E14n6Zw7CKcr4aKLbEA00

You can open it and you need to Log in to manage your account where you can:

  • Update your billing details
  • View invoices
  • Cancel your subscription if needed

If you cancel, your AI Agent will be disabled straight away.

All Core AI Assistants come with basic support to make sure your AI is running correctly. The Ai Work Flo can install a Ai support on your respond inbox, and it can escale to our team if needed, also Respond has  support. Also if you’d like personal guidance, training, or help customizing responses, you can book hourly training sessions at $110 USD/hour.

Yes! You can with Add-on modules i.e. Customer Support & Service Module, which allows your AI to handle more customer requests automatically with ongoing updates and AI training — this is focused on helping your customers, not personal support for you.

Discover AI Agents: Your 24/7 Digital Assistant

Core AI Agents: The Foundation of Your AI Capabilities

A Core AI Agent is a digital assistant powered by artificial intelligence, designed to manage your business’s essential customer interactions automatically. It operates 24/7, providing reliable and consistent engagement without requiring manual intervention.

Key Functions:

  • Respond to frequently asked questions

  • Guide customers through your products, services, or processes

  • Maintain professional and consistent conversation flow

  • Provide immediate support at any time

Each Core AI Agent is configured using a custom business questionnaire, which gives it the knowledge it needs about your services, processes, and preferred style of communication. This ensures every interaction is relevant, accurate, and aligned with your brand.

Benefits of Core AI Agents:

  • Automate repetitive customer engagement tasks

  • Reduce response times and improve customer satisfaction

  • Free up staff to focus on higher-value work

  • Maintain consistent quality of service around the clock

Core AI Agents are available in tiered plans—Bronze, Silver, and Gold—with each tier reflecting a deeper understanding of your business based on the questionnaire. This lets you select the plan that matches your operational requirements and scale your AI capabilities as your business grows.

In short, a Core AI Agent provides a reliable, scalable foundation for automating customer engagement and preparing your business for future growth with AI-driven solutions.

Ai Agent Add-On Modules

Purpose:
Add-On Modules are designed to enhance and extend the capabilities of your Core AI Agent (Bronze, Silver, or Gold). They allow businesses to scale the functionality of their AI without needing to rebuild the core agent.

Key Points:

  • Specialized Functionality: Each Add-On Module focuses on a specific business task, such as customer support, lead generation, appointment scheduling, or social media engagement.

  • Scalability: They allow your AI agent to handle more tasks or increased demand as your business grows.

  • Integration with Core Agent: Add-On Modules work alongside the Core AI Agent but do not include core business knowledge. They rely on the Core Agent to understand the company’s key information.

  • Flexibility: Businesses can select only the modules they need, making the system customizable and cost-effective.

Examples of Add-On Modules:

  • Customer Support AI Agent – Handles FAQs and escalates issues to humans

  • Lead Generation AI Agent – Automatically captures and qualifies leads

  • Appointment Scheduling Module – Automates booking and availability

  • Social Media Engagement Module – Interacts with customers on platforms

  • Product/Service Recommendation Module – Suggests products or services to customers

Why They Matter:

  • Businesses can start with a Core AI Agent and expand functionality as needed.

  • Add-On Modules make the AI system modular, reducing upfront costs while providing growth potential.

  • Affiliates can promote these modules as upsells, increasing sales and revenue.

Read more
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